At Zoz Adventures, we aim to deliver your orders quickly, reliably, and securely. This Shipping Policy outlines how we handle deliveries for customers worldwide.
Shipping Coverage
We ship orders worldwide.
Delivery times may vary depending on your location, local customs, and product availability.
Processing Time
Orders are usually processed within 2–4 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery time ranges from 7–21 business days, depending on your country and region.
Please note that unforeseen delays, such as customs clearance or courier disruptions, may extend delivery times.
Shipping Costs
Shipping charges, if applicable, will be calculated and displayed at checkout.
Certain promotions may include free shipping for qualifying orders.
Cash on Delivery (COD)
Zoz Adventures currently accepts Cash on Delivery (COD) as the only payment method.
Please ensure you have the correct amount available at the time of delivery.
Failure to pay for COD orders may result in cancellation of future orders.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking details (if available for your region).
Tracking updates depend on the courier and may take time to reflect.
Incorrect or Undeliverable Addresses
Customers are responsible for providing accurate shipping details.
We are not liable for delays or failed deliveries caused by incorrect or incomplete addresses.
Customs and Duties
International orders may be subject to customs fees, taxes, or import duties depending on your country’s regulations.
These charges are the responsibility of the customer.
Delays Beyond Our Control
Zoz Adventures is not liable for delivery delays caused by natural disasters, customs clearance, courier disruptions, or other events beyond our control.
Contact Us
For questions or assistance regarding shipping, please contact us at:
Email: [email protected]